SHIPPING COSTS

Up to 20 kg.
The Netherlands (Islands excluded) delivered to a DPD shop close by € 5,00

Up to 30 kg.
The Netherlands (Islands included) delivered to you home address € 7,50
Belgium € 10.00
Bulgary € 25.00
Czech Republic € 11.00
Denmark € 15.00
Germany € 10.00
France € 15.00
Luxemburg € 12.50
Slovenia € 25.00
Spain € 25.00
UK € 15.00

Shipping prices are inclusive of VAT. Ask us for shipping costs to other countries.

For shipments heavier than 30 kg and pallet shipments please ask us for a quote.

DELIVERY TIMES

Van den Bergh Motoren will do its best to deliver orders for The Netherlands within 3 working days. Orders with shipping address outside The Netherlands will usually be delivered within 3-10 working days.

ORDER PICKUP

It is possible to pick up your order in our showroom in Ophemert, The Netherlands. Please indicate this at the section Delivery Method. As soon as your order is ready for pick up we will contact you per phone or email.

PAYMENT

We offer various payment methods:
CASH or BANK CARD at pickup in our showroom.
IDEAL for customers from The Netherlands
BANK TRANSFER for European SEPA countries.
CREDIT CARD for non SEPA countries. Please note that we have to charge 2.8% transaction costs

CANCELLATION

Cancelling your order when it has not yet shipped is free-of-charge. If you cancel your order when it has already shipped, you have to reject the package at delivery. Le Patron will refund the order value minus the shipping cost, under the condition that the return shipment has been received in good order and in Original packaging.  (This only applies if you reject the delivery at your door and have the courier take it back unopened).

RETURNING/COOL DOWN PERIOD

You have a cooling-down period of 7 working days to return the product without giving any reason, starting on the day of delivery. Exceptions are products specially assembled for you. The product can only be returned unused and in the original, undamaged packaging. Do you want to return the entire order? Items that have already been received must be returned to the return address below. Van den Bergh Motoren will refund the purchase price to you. The shipping costs for returning are for your account. The shipping costs are also at your expense when you return part of your order. The purchase price of the part of the order that you have returned will be refunded to you. Shipping costs are non-refundable.
All cancellations, exchanges and returns must be made known in writing to Van den Bergh Motoren. This can be done by e-mail, fax or post. You must in any case mention your full name and invoice number. For the repayment of already paid amounts (in advance) we also need your bank account number. Customers from abroad must also mention the IBAN and BIC / Swift number of their own bank. Please note: the account number you specify for the reimbursement must be the same as the account number for which you have paid Van den Bergh Motoren. This to prevent possible fraud with refunds. Any amounts already paid will be refunded to you within a maximum of 14 days.
Return address: Van den Bergh Motoren, Weverstraat 17a, 4061AP Ophemert, The Netherlands